Shipping & Return

Shipping and delivery
Ibenilse.no delivers to all of Norway. All orders are sent within 1-2 working days /moday-Friday) unless otherwiaw agreed or pre-ordered. After holidays or promotions, the order processing time may be somewhat longer. The stated delievery time applies from when we ship the product from our warehouse. In case of any complaints, please contact info@ibenilse.com.

Right of withdrawal and retur
If you are a consumer, you have a statutory right to return all or part of the purchase within 14 days of receiving the item(s). You can find the return form and further terms for using the right of withdrawal here. We will also ask you to confirm that you have read and understood the terms before submitting your order. 

Further information about the right of withdrawal can be found here: Ytterligere informasjon om angreretten finner du www.regjeringen.no/no/dokument/dep/bld/skjema/skjema-2/skjema-om-angrerett/id614564/ or www.lovdata.no/dokument/NL/lov/2014-06-20-27?q=angrerett.

You will receive a refund no later than 14 days after we receive your notification of return.